Product Description
The NEW IMI Heatmiser neoHub G3 – The smart control gateway for your home
neoHub G3 is the heart of the neo smart control system, connecting your neoStat, neoPlug and compatible accessories to the neoApp and wider smart home platforms. Designed for effortless setup and robust performance, the third-generation hub brings faster connectivity, enhanced wireless Mesh capabilities and improved system reliability.
Simply plug neoHub G3 into your broadband router, create your free account via the neoApp and start controlling heating, hot water and connected appliances from anywhere via your smartphone or tablet. No technical expertise required.
Key Features
- Creates a wireless Mesh network across powered Neo devices, greatly extending system range and coverage
- Smart Profiles – configure time and temperature schedules once and apply to multiple zones
- Geo-Location – automatically switches heating off when you leave and back on when you return
- Supports up to 32 Neo devices
- Works with Apple HomeKit, Google Home, Amazon Alexa and IFTTT
- Automatic firmware updates for neoHub G3 and connected devices
- Automatic clock sync and BST correction (UK, CET and NZ time zones)
Enhanced System History:

neoHub G3 provides improved access to detailed performance insights from the last 4 weeks, including:
- Set temperature (dotted line)
- Preheating activity shown in green (system preparing ahead of schedule)
- Heating active periods shown in red
- Quick daily navigation using calendar or ±1 day buttons
- Daily hours-run data per zone
Push Notifications
Receive instant alerts based on conditions within the neoApp, helping you stay informed and maintain system efficiency:
High/Low Temperature Alert – notification when temperature goes outside predefined thresholds
Each alert clearly identifies the location and device involved.
Compatibility
Important compatibility information: Wireless Door and Air Sensors are not currently supported by neoHub G3. If your system requires these sensors, please do not add them to your order at this time.
Mobile App:
iOS 13+ (iPhone/iPad)
Android 8+
Smart Home Integration:
Works with...
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Apple HomeKit
Google Home
Amazon Alexa
IFTTT
Included Accessories
- UK/EU Power Adaptor
- 1m Ethernet Cable
Warranty Information
2 Years Direct Manufacturer WarrantyProduct Videos
Custom Field
Product Reviews
155 Reviews Hide Reviews Show Reviews
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Review
The product is excellent. Had a bit of trouble setting it up, probably due to my own issues. A quick call to the technical department fixed it. I'd highly recommend Heatmiser. First class service, and excellent support.
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Review
Not used so far so no real comment. Looks fine.
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Review
Now all we need is a Neoswitch to turn the outside light on by the front door
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Review
Set up easy with a little help
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Review
It’s excellent and simple when u know how.
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Review
Easy to install and works as expected.
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Review
Very (pleasantly) surprised at how easy this was to set up. The Neostats had been installed by a qualified electrician, the hub arrived and it took about 30 mins to connect to my hub, configure and pair with the (6) neostats in my home. I was up and running using the (pretty good) mobile app very quickly and all working smoothly.
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Review
The product took a bit of figuring out to set up, as the iPhone app is not totally intuitive. However once figured out, it's not difficult to use and seems to work well. Note we had to buy an extra plug for £40 as our wifi router is not close enough to the thermostat (4m over and one floor up)
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Review
Works well does wha5 it says on tin.