Product Description
Smart Control Gateway
IMI Heatmiser neoHub G3
The smart control gateway for your home.
The neoHub G3 is the heart of the neo smart control system, connecting your neoStat, neoPlug and compatible accessories to the neoApp and wider smart home platforms.
Designed for effortless setup and robust performance, this third-generation hub delivers faster connectivity, enhanced wireless Mesh capability and improved system reliability, helping bring heating, hot water and connected appliances together into one smarter system.
Simple Setup, Powerful Control
Simply plug neoHub G3 into your broadband router, create your free account in the neoApp, and start controlling your system from anywhere using your smartphone or tablet. No technical expertise is required.
Why Choose neoHub G3?
Enhanced System History
neoHub G3 provides improved access to detailed performance insights from the last 4 weeks, helping you understand how your system is running and how each zone is performing.
- Set temperature shown as a dotted line
- Preheating activity shown in green
- Heating active periods shown in red
- Quick daily navigation using calendar or ±1 day buttons
- Daily hours-run data per zone
Push Notifications
Receive instant alerts within the neoApp to help you stay informed and maintain system efficiency.
High / Low Temperature Alert – notification when the temperature moves outside predefined limits.
Each alert clearly identifies the location and device involved.
Important Compatibility Information
Wireless Door and Air Sensors are not currently supported by neoHub G3. If your system requires these sensors, they should not be added to your order at this time.
Mobile App & Smart Home Integration
Mobile App:
iOS 13+ (iPhone/iPad)
Android 8+
Works with:
Included Accessories
- UK / EU power adaptor
- 1m Ethernet cable
Warranty Information
2 Years Direct Manufacturer WarrantyProduct Videos
Custom Field
Product Reviews
155 Reviews Hide Reviews Show Reviews
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Neo Hub
I sent an earlier comment regarding power cuts. I have since asked a keyholder to check my thermostats. They have all resumed at correct settings. But I cannot connect to them from my app. They were all correctly set up in the first place. Now when I try to log in I go straight to a “Locations” page asking me for an Auto. Login lovationor other locations. Help how do I get to my normal homepage showing my thermostats. I will not get your reply until Tuesday 24th as I am on a cruise ship and will be at sea with no signal until then. Peter McManus
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Noe Hub
I contacted Heatmiser for advice. All my thermostats had to be reset after power cuts. I was told my system was missing a Neo hub, which would automatically reset after power cuts. I was concerned because I received advance notification of a day long power cut 19/3/26 which is the day I was going abroad for 3 weeks. I bought and set up my Neohub which was working fine before I left home. I tried to connect to my hub through the app this morning. Instead of it being all OK I have discovered the app is asking me to reset my hub by pressing the set up button on my Neo Hub. I am in Tenerife - my hub is in my home in Yorkshire???? I await your comments and help if at all possible??
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Review
Having the ability to control my thermostats remotely via the app is brilliant. The hub was very easy to set up and link to the thermostats. The app is good and easy to use to check, monitor and control temperatures and heating usage across all rooms. Would highly recommend this product.
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Review
Brilliant. Nothing else to say!
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Review
easy to install and could connect to all the thermostats at home without any trouble.
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Review
Easy to set up and use
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Neo Hub
Easy set up and most customers find it easy to use
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Review
Really impressed with Heatmaster’s digital product – it is super easy to use and makes managing the heating feel effortless. Everything’s clear and straightforward, which is exactly what you want. The customer service was great too – quick replies, friendly team, and they actually know what they are talking about. It is just a solid product with proper support behind it. Would definitely recommend
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Review
Easy to install and very reliable
