Product Description
The NEW IMI Heatmiser neoHub G3 – The smart control gateway for your home
neoHub G3 is the heart of the neo smart control system, connecting your neoStat, neoPlug and compatible accessories to the neoApp and wider smart home platforms. Designed for effortless setup and robust performance, the third-generation hub brings faster connectivity, enhanced wireless Mesh capabilities and improved system reliability.
Simply plug neoHub G3 into your broadband router, create your free account via the neoApp and start controlling heating, hot water and connected appliances from anywhere via your smartphone or tablet. No technical expertise required.
Key Features
- Creates a wireless Mesh network across powered Neo devices, greatly extending system range and coverage
- Smart Profiles – configure time and temperature schedules once and apply to multiple zones
- Geo-Location – automatically switches heating off when you leave and back on when you return
- Supports up to 32 Neo devices
- Works with Apple HomeKit, Google Home, Amazon Alexa and IFTTT
- Automatic firmware updates for neoHub G3 and connected devices
- Automatic clock sync and BST correction (UK, CET and NZ time zones)
Enhanced System History:

neoHub G3 provides improved access to detailed performance insights from the last 4 weeks, including:
- Set temperature (dotted line)
- Preheating activity shown in green (system preparing ahead of schedule)
- Heating active periods shown in red
- Quick daily navigation using calendar or ±1 day buttons
- Daily hours-run data per zone
Push Notifications
Receive instant alerts based on conditions within the neoApp, helping you stay informed and maintain system efficiency:
High/Low Temperature Alert – notification when temperature goes outside predefined thresholds
Window/Door Open – if connected contact switches detect ventilation, alerts will trigger
Low Battery Warning – for wireless sensors, neoAir and contact switches, repeated every 48 hours until resolved
Each alert clearly identifies the location and device involved.
Compatibility
Mobile App:
iOS 13+ (iPhone/iPad)
Android 8+
Smart Home Integration:
Works with...
![]()
Apple HomeKit
Google Home
Amazon Alexa
IFTTT
Included Accessories
- UK/EU Power Adaptor
- 1m Ethernet Cable
NOTE: Wireless Door and Air sensors are not supported by the neohub G3.
Warranty Information
2 Years Direct Manufacturer WarrantyProduct Videos
Custom Field
Product Reviews
150 Reviews Hide Reviews Show Reviews
-
Review
Very easy to install and use.
-
Worked well - then died
Our first generation hub worked well and then died. Perhaps Heatmiser would offer us a discount on a replacement given it only lasted 4 years, Nope.... Hopefully the rest of the system will last a bit longer...
-
Review
Wonderful !!
-
Review
Works well and easy to pair with the NeoAir controllers
-
Review
Seems to work well and was reasonably easy to set up
-
Review
6 Start product that was installed for 14 zones and up and working within th ehour. Laptop or iPad better for the app with so many zones but top class kit.
-
Review
Was happy with the original so it was a no brainer to uprade. Great additional functionality
-
Review
Easy set-up and great functionality.
-
Review
Easy to set up. Had it installed, synced 19 thermostats to it and changed settings within 1 hour (all whilst holding a two-month old baby. The ability to control the neo stats as a group and not individually is a massive time saver and good for peace of mind. Can access from anywhere (with an internet connection)