Product Description
The NEW IMI Heatmiser neoHub G3 – The smart control gateway for your home
neoHub G3 is the heart of the neo smart control system, connecting your neoStat, neoPlug and compatible accessories to the neoApp and wider smart home platforms. Designed for effortless setup and robust performance, the third-generation hub brings faster connectivity, enhanced wireless Mesh capabilities and improved system reliability.
Simply plug neoHub G3 into your broadband router, create your free account via the neoApp and start controlling heating, hot water and connected appliances from anywhere via your smartphone or tablet. No technical expertise required.
Key Features
- Creates a wireless Mesh network across powered Neo devices, greatly extending system range and coverage
- Smart Profiles – configure time and temperature schedules once and apply to multiple zones
- Geo-Location – automatically switches heating off when you leave and back on when you return
- Supports up to 32 Neo devices
- Works with Apple HomeKit, Google Home, Amazon Alexa and IFTTT
- Automatic firmware updates for neoHub G3 and connected devices
- Automatic clock sync and BST correction (UK, CET and NZ time zones)
Enhanced System History:

neoHub G3 provides improved access to detailed performance insights from the last 4 weeks, including:
- Set temperature (dotted line)
- Preheating activity shown in green (system preparing ahead of schedule)
- Heating active periods shown in red
- Quick daily navigation using calendar or ±1 day buttons
- Daily hours-run data per zone
Push Notifications
Receive instant alerts based on conditions within the neoApp, helping you stay informed and maintain system efficiency:
High/Low Temperature Alert – notification when temperature goes outside predefined thresholds
Each alert clearly identifies the location and device involved.
Compatibility
Important compatibility information: Wireless Door and Air Sensors are not currently supported by neoHub G3. If your system requires these sensors, please do not add them to your order at this time.
Mobile App:
iOS 13+ (iPhone/iPad)
Android 8+
Smart Home Integration:
Works with...
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Apple HomeKit
Google Home
Amazon Alexa
IFTTT
Included Accessories
- UK/EU Power Adaptor
- 1m Ethernet Cable
Warranty Information
2 Years Direct Manufacturer WarrantyProduct Videos
Custom Field
Product Reviews
155 Reviews Hide Reviews Show Reviews
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Review
Great product for managing heating
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Review
Works a treat but priced on the high side for its functionality
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Review
I had it all set up within an hour of taking it out of the box. However, I did have a problem pairing with my wireless Neostats. First, since there is nothing printed on the units I didnt know which model, 1st of 2nd generation of neostats I had. Ascertained that I have Gen2, identified by the colour of the displays. To do the pairing item 7.2 in the instructions (in the app on the phone, and in the quick setup guide which comes with the hub) says to press the tick button twice. This doesnt seem to work. Somewhere on one of the support pages on the Heatmiser site is the answer which is to press the tick button once, scroll across to the setup function then press the tick button again, something like that. Once I'd figured it out it is very easy. And all the initial connection of the hub to the router and getting them communicating with each other and linking up to the Heatmiser servers happens automatically. The app is good to use.
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Review
Great integrates into Control4 smart home systems
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Review
Its a great thing! So easy to set up and use!
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Review
Super easy to set up and the app works well
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Review
True plug and play. No problems connecting to the router but I did have some issues trying to get it to talk to the thermostats though I don't know if the problem was with the thermostats or the hub. All working now. It would be useful to have a little more information on the functions more easily available. I had to hunt around the heatmiser website to find stuff out.
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Review
Easy to install & setup
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Review
Simple to install next to the home router