Product Description
The NEW IMI Heatmiser neoHub G3 – The smart control gateway for your home
neoHub G3 is the heart of the neo smart control system, connecting your neoStat, neoPlug and compatible accessories to the neoApp and wider smart home platforms. Designed for effortless setup and robust performance, the third-generation hub brings faster connectivity, enhanced wireless Mesh capabilities and improved system reliability.
Simply plug neoHub G3 into your broadband router, create your free account via the neoApp and start controlling heating, hot water and connected appliances from anywhere via your smartphone or tablet. No technical expertise required.
Key Features
- Creates a wireless Mesh network across powered Neo devices, greatly extending system range and coverage
- Smart Profiles – configure time and temperature schedules once and apply to multiple zones
- Geo-Location – automatically switches heating off when you leave and back on when you return
- Supports up to 32 Neo devices
- Works with Apple HomeKit, Google Home, Amazon Alexa and IFTTT
- Automatic firmware updates for neoHub G3 and connected devices
- Automatic clock sync and BST correction (UK, CET and NZ time zones)
Enhanced System History:

neoHub G3 provides improved access to detailed performance insights from the last 4 weeks, including:
- Set temperature (dotted line)
- Preheating activity shown in green (system preparing ahead of schedule)
- Heating active periods shown in red
- Quick daily navigation using calendar or ±1 day buttons
- Daily hours-run data per zone
Push Notifications
Receive instant alerts based on conditions within the neoApp, helping you stay informed and maintain system efficiency:
High/Low Temperature Alert – notification when temperature goes outside predefined thresholds
Window/Door Open – if connected contact switches detect ventilation, alerts will trigger
Low Battery Warning – for wireless sensors, neoAir and contact switches, repeated every 48 hours until resolved
Each alert clearly identifies the location and device involved.
Compatibility
Mobile App:
iOS 13+ (iPhone/iPad)
Android 8+
Smart Home Integration:
Works with...
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Apple HomeKit
Google Home
Amazon Alexa
IFTTT
Included Accessories
- UK/EU Power Adaptor
- 1m Ethernet Cable
NOTE: Wireless Door and Air sensors are not supported by the neohub G3.
Warranty Information
2 Years Direct Manufacturer WarrantyProduct Videos
Custom Field
Product Reviews
150 Reviews Hide Reviews Show Reviews
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Review
This purchase was to replace a generation 1 neoHub. The installation went fine.
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Review
Excellent product, easy to set up.
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Review
Excellent product, easy to set up.
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Review
All working great, some handy new features
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Review
Very easy to use
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Review
Product works well although the HMI of the App could be simpler and more intuitive.
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Review
Easy to set up.
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Review
better instructions needed to set gem 2 hub to gem one sensors took us ages eventually husband had to re calibrate all wall sensors
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Review
better instructions needed to set gem 2 hub to gem one sensors took us ages eventually husband had to re calibrate all wall sensors