IMI Heatmiser neoStat v3 Smart Thermostat

Product Description

• Contemporary, slimline design
• Backlit display activated by proximity sensor
• Illuminated soft-touch keys
• Multiple operating modes: Non-Programmable, Weekday/Weekend, All Days Different, All Days Same
• 5-minute programming intervals0.5°C temperature set increments
• Self-learning Optimum Start
• 4 comfort levels per day (expandable to 6 with neoHub)
• Temperature Hold and Holiday modes
• Automatic white backlight (switches off after 30 seconds)
• Flush-mount installation °C/°F selectable
• Key code lock
• Frost protection
• Compatible with 10K, 12K and 15K NTC floor probes
• Full app control when paired with the neoHub
  • Compatibility Notice – neoHub (1st Generation)The neoStat V3 requires a neoHub (2nd Generation or later) and is not compatible with the original 1st Generation neoHub. As the neo system has evolved, newer products have been designed around modern connectivity standards to deliver improved reliability, performance, and long-term support. As a result, the latest neoStat V3 cannot be supported by the original neoHub hardware.If you are upgrading from a first-generation neoHub, a current neoHub is required to unlock the full benefits of the neo smart control system and ensure compatibility with future updates and enhancements.

ErP Class & Ratings
Individual Product - Multi Room Control with Individual Boiler Interlock
I  (1%)  Class VIII   (5%)
                              
Manual Download
Datasheet Download
Statement of Compliance Document

FAQs

Is neoStat V3 compatible with all neoHubs?

No. neoStat V3 is compatible with neoHub (2nd Generation and later) and is not compatible with the original 1st Generation neoHub.

Why doesn’t neoStat V3 work with the 1st Generation neoHub?

The neo system has evolved to use newer connectivity standards that improve reliability, security, and long-term performance. The original neoHub hardware does not support these newer technologies, which means it cannot communicate with the latest neoStat V3 thermostats. This is a common and unavoidable part of developing modern, secure smart-home systems and ensures the neo platform can continue to support future features and updates.

Do I need to replace my neoHub to use neoStat V3?

If you currently have a 1st Generation neoHub, yes — a 2nd Generation (or later) neoHub is required to use neoStat V3.Upgrading your neoHub ensures:

• Reliable connectivity
• Compatibility with current and future neo devices
• Ongoing software updates and system support

How can I tell which neoHub I have?

You can identify your neoHub generation by:

• Checking the product label on the underside of the hub
• Reviewing your original purchase details
• Contacting our support team with a photo of your hub

Can I continue using my existing neo system without upgrading?

Yes. Existing thermostats compatible with the 1st Generation neoHub will continue to operate as designed. The upgrade is only required when adding newer devices such as neoStat V3.