IMI Heatmiser neoStat 12v V3 - Smart Thermostat

Product Description

IMI Heatmiser neoStat 12V V3 – Low-voltage smart control for multi-zone systems

neoStat 12V V3 is the low-voltage variant of our latest smart thermostat range, designed for systems that require a 12V powered thermostat with a volt-free output. With the same modern interface as the 230V neoStat V3 - featuring a crisp backlit display and illuminated touch keys—it offers intuitive, reliable control for a wide range of applications.

Ideal for use with the UH8-N Wiring Centre, neoStat 12V V3 communicates wirelessly with the neoHub to form a fully connected multi-zone smart heating system. Once paired with the neoHub (sold separately), you can manage heating and timed functions remotely through the neoApp and integrate with leading smart home platforms.

neoStat 12V V3 can operate either as a programmable thermostat or as a timer, giving you the flexibility to control heating, towel rails, lighting and other low-voltage-connected devices.

Key Features

• Contemporary, slimline design
• 12V powered with volt-free switching
• Compatible with the UH8-N Wiring Centre
• Backlit display activated by proximity sensor
• Illuminated soft-touch keys
• Multiple operating modes: Non-Programmable, Weekday/Weekend, All Days Different, All Days Same
• 5-minute programming intervals
• 0.5°C temperature set increments
• Self-learning Optimum Start
• 4 comfort levels per day (expandable to 6 with neoHub G3)
• Temperature Hold and Holiday modes
• Automatic white backlight (switches off after 30 seconds)
• Flush-mount installation
• °C/°F selectable
• Key code lock
• Frost protection
• Full app control when paired with the neoHub

You’ll need the neoHub for neoApp control — available here.

Compatibility Notice – neoHub (1st Generation)

The neoStat 12v V3 requires a neoHub (2nd Generation or later) and is not compatible with the original 1st Generation neoHub.

As the neo system has evolved, newer products have been designed around modern connectivity standards to deliver improved reliability, performance, and long-term support. As a result, the latest neoStat 12v V3 cannot be supported by the original neoHub hardware.

If you are upgrading from a first-generation neoHub, a current neoHub is required to unlock the full benefits of the neo smart control system and ensure compatibility with future updates and enhancements.

FAQs

Is neoStat 12v V3 compatible with all neoHubs?

No. neoStat 12v V3 is compatible with neoHub (2nd Generation and later) and is not compatible with the original 1st Generation neoHub.

Why doesn’t neoStat 12v V3 work with the 1st Generation neoHub?

The neo system has evolved to use newer connectivity standards that improve reliability, security, and long-term performance. The original neoHub hardware does not support these newer technologies, which means it cannot communicate with the latest neoStat 12v V3 thermostat.

This is a common and unavoidable part of developing modern, secure smart-home systems and ensures the neo platform can continue to support future features and updates.

Do I need to replace my neoHub to use neoStat 12v V3?

If you currently have a 1st Generation neoHub, yes — a 2nd Generation (or later) neoHub is required to use neoStat 12v V3.

Upgrading your neoHub ensures:

• Reliable connectivity

• Compatibility with current and future neo devices

• Ongoing software updates and system support

How can I tell which neoHub I have?

You can identify your neoHub generation by:

• Checking the product label on the underside of the hub

• Reviewing your original purchase details

• Contacting our support team with a photo of your hub

Can I continue using my existing neo system without upgrading?

Yes. Existing thermostats compatible with the 1st Generation neoHub will continue to operate as designed. The upgrade is only required when adding newer devices such as neoStat 12v V3.