Product Description
IMI Heatmiser neoStat V3 – Smart, simple and designed for modern living
neoStat V3 is the latest version of the 230v programmable smart thermostat, combining a crisp backlit display with illuminated touch keys for effortless day-to-day control. It can operate as a full programmable thermostat or as a dedicated timer, giving you the flexibility to manage heating, towel rails, lighting and more from a single device.- Contemporary, slimline design
- Backlit display activated by proximity sensor
- Illuminated soft-touch keys
- Multiple operating modes: Non-Programmable, Weekday/Weekend, All Days Different, All Days Same
- 5-minute programming intervals0.5°C temperature set increments
- Self-learning Optimum Start
- 4 comfort levels per day (expandable to 6 with neoHub)
- Temperature Hold and Holiday modes
- Automatic white backlight (switches off after 30 seconds)
- Flush-mount installation °C/°F selectable
- Key code lock
- Frost protection
- Compatible with 10K, 12K and 15K NTC floor probes
- Full app control when paired with the neoHub
- Compatibility Notice – neoHub (1st Generation)The neoStat V3 requires a neoHub (2nd Generation or later) and is not compatible with the original 1st Generation neoHub. As the neo system has evolved, newer products have been designed around modern connectivity standards to deliver improved reliability, performance, and long-term support. As a result, the latest neoStat V3 cannot be supported by the original neoHub hardware.If you are upgrading from a first-generation neoHub, a current neoHub is required to unlock the full benefits of the neo smart control system and ensure compatibility with future updates and enhancements.
ErP Class & Ratings
Individual Product - Multi Room Control with Individual Boiler Interlock
I (1%) Class VIII (5%)
Manual Download
Datasheet Download
Statement of Compliance Document
FAQs
Is neoStat V3 compatible with all neoHubs?
No. neoStat V3 is compatible with neoHub (2nd Generation and later) and is not compatible with the original 1st Generation neoHub.
Why doesn’t neoStat V3 work with the 1st Generation neoHub?
The neo system has evolved to use newer connectivity standards that improve reliability, security, and long-term performance. The original neoHub hardware does not support these newer technologies, which means it cannot communicate with the latest neoStat V3 thermostats. This is a common and unavoidable part of developing modern, secure smart-home systems and ensures the neo platform can continue to support future features and updates.
Do I need to replace my neoHub to use neoStat V3?
If you currently have a 1st Generation neoHub, yes — a 2nd Generation (or later) neoHub is required to use neoStat V3.Upgrading your neoHub ensures:
- Reliable connectivity
- Compatibility with current and future neo devices
- Ongoing software updates and system support
How can I tell which neoHub I have?
You can identify your neoHub generation by:
- Checking the product label on the underside of the hub
- Reviewing your original purchase details
- Contacting our support team with a photo of your hub
Can I continue using my existing neo system without upgrading?
Yes. Existing thermostats compatible with the 1st Generation neoHub will continue to operate as designed. The upgrade is only required when adding newer devices such as neoStat V3.
Warranty Information
2 Years Direct Manufacturer WarrantyProduct Videos
Custom Field
Product Reviews
112 Reviews Hide Reviews Show Reviews
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Review
Great proximity backlit screen now with extra digit for 1/10s of a degree - useful to confirm room warming quickly. Works alongside v1 hardware
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Heatmiser NeoStat v2
Unfortunately I have to keep replacing them as they stop working. Often its the power supply which sadly one cannot buy separately. Otherwise great.
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Neostat thermostat V2
Bought it to replace a malfunctioning neostat V1. Wired up without a problem but pairing with the neohub V1 required a few attempts. Got there in the end. It is working normally now.
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Review
Great product
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Review
Great product. Work as expected, customer service answers quickly. Delivry fast.
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Review
Easy to install and very reliable
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Review
Very good item thank you
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Review
An addition to a system where we already have seven fitted. Gives the client full control remotely of there heating and hot water split over two boiler systems. Client really happy as they live in London and are able to control their country retreat.
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Review
The product is unique in a way that it allows to control 22V valves. There is no other product in Central Europe that can do this. The app is easy to use, although it could be a bit user friendly and intuitive. Connecting the different devices works in general very well, sometimes there are connection problems. I think there is now a new generation that works with WLAN instead of ZigBee that might be more reliable if there is a strong WLAN network. However, to switch I would have to replace all thermostats and the hub I guess.
